Digital Support Apprentice

Digital Support Apprentice

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Employer description: 
Sweetzone is a well known confectionery brand available throughout the United Kingdom, Ireland and and in an increasing number of countries round the world.
We have a huge range of bagged sweets and mini tubs which are ideal for supermarkets and convenience stores.

Overview:
Are you looking to kick start a career with a fast growing company?

Sweetzone in Dundee are looking to take on a Digital Support Apprentice to support them in essential tasks that will allow you to learn on the job, gain a qualification all whilst earning a living.

What will I be doing?

• Act as a first responder and deal effectively with incoming phone calls whilst taking orders, ensuring that all enquiries are responded to accurately and promptly
• Become a super user of Sage 50 to deal with Order entry, despatch and invoicing
• Become an expert in using the EDI Software for receiving orders, sending invoices and chasing any outstanding payments
• Wide use of Microsoft Packages such as Excel to keep note of orders and stock
• Collaborative team working using applications like teams and outlook to engage with internal colleagues

What we are looking for: 

• Good knowledge of Microsoft packages
• Ability to work well as a team and individually
• Good time management & excellent organisational skills
• A warm and friendly manner