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Job purpose
This Business and Administration Modern Apprenticeship would suit a recent school or college leaver. This is an early entry career opportunity to learn and train in our business processes.
The role is designed to provide comprehensive training and hands-on experience in the insurance industry. The apprentice will learn about various insurance products, customer service techniques, and sales strategies while working under the guidance of experienced professionals.
Key Responsibilities:
Customer Interaction: Assist in handling customer inquiries, providing information about insurance products, and addressing customer concerns.
Sales Support: Support the sales team by preparing quotes, processing applications, and following up with clients.
Policy Management: Help manage and update customer insurance policies, ensuring all information is accurate and up-to-date.
Training and Development: Participate in training sessions and workshops to gain knowledge about insurance products, industry regulations, and sales techniques.
Administrative Tasks: Perform general administrative duties such as data entry, filing, and maintaining records.
You will learn how to thrive in a busy office environment, how to work with our bespoke IT Systems and gain confidence in your role in the business. You will learn how to communicate in a busy office environment and customer service skills.
Self-motivated with an appetite for continued learning and development.
• Highly customer focused, with customer service work experience desirable.
• Computer literate along with accurate and speedy keyboard skills.
• Effective time management and prioritisation skills.
• Educated to Higher Level preferred
• National 5 qualifications (Absolute) & 2 Highers (Preferred).
• Maths or English must be present.