Hospitality Apprentice
Hospitality Apprentice
Apprenticeship
Full Time
Apex Hotel
Salary: £10 per hour
Job Description
This is a unique and exciting opportunity to join Apex Hotels in Dundee on our Hospitality Apprentice Programme.
We are looking to nurture and develop the next generation of leaders within Apex Hotels. The Apprenticeship in Hospitality Scotland is an award-winning programme that was developed to offer an alternative to university. AHS is designed to support you in the start of a lifelong career in hospitality, an extremely rewarding industry.
This great opportunity offers you the chance to complete the Hospitality Services apprenticeship over two years, gaining the SCQF Level 5 qualification, all whilst working full time with Apex Hotels, developing your operational and supervisory skills. You’ll rotate between the key operational departments: housekeeping, kitchen, front office, and restaurant & bar, spending 6 months in each department. You’ll then select the department you wish to develop your career in following your completion of the two-year apprenticeship. There is also the opportunity to progress into the supervisory programme in your 3rd year.
Specific Tasks
Participating in ongoing training & development in each of the 4 departments to support your personal and professional skills progression. Within the food and beverage department you will serve guests, take food and drinks orders, and manage guest queries with excellent customer service. You will gain knowledge of our menus and food and alcohol standards whilst working across bar, restaurant, conference, and room service facilities. Within the kitchen you will assist the Chef de Partie in the running of the section and with the preparation and service of food. Ensuring health and hygiene regulations are followed whilst learning the required standards of food service Within front office you will greet our guest upon arrival and learn the guest check in/out procedure. You will offer local advice and information regarding the local area as well as offering an excellent overall knowledge of all hotel facilities. Create amazing first impressions and customer service. Within housekeeping you will ensure that all guest rooms look well-presented by performing various cleaning duties including cleaning guest bedrooms and bathrooms, changing linen, vacuuming, polishing, and dusting, engaging with guests and taking pride in your work Anticipate guests’ needs whenever possible in every department to exceed expectations. Demonstrate behaviours reflective of Apex Family Values of Passion, Trust, Friendliness and Teamwork.