Job Vacancies

Food & Beverage Assistant

Entry-Level

Full Time

Carnoustie

Salary: £11,44 per hour

Overview

This position is a customer facing role, in a fast-paced environment. Normal duties in this role may
include, but are not limited to waiting duties, bar work and operating our kiosk service. The ideal
candidate will be expected to be polite, approachable, professional, knowledgeable, efficient and friendly
while being attentive to all guests, providing world leading customer service.

Key Duties & Responsibilities

• Greet customers, make suggestions, answer and present the menu
• Answer all questions about beverages and the food
• Take orders and send them to kitchen staff through the POS system
• Ensure first-class quality service in the dining room and serve meals
• Prepare the bills for beverages and meals ordered, take the cash and make change, and then
  balance daily transactions
• Take reservations and greet the take-out counter customers
• Use sales techniques to retain customers and attract more
• Apply health regulations relating to cleanliness
• Apply safety regulations
• Comply with equipment usage guidelines
• Comply with maintenance guidelines for the restaurant
• Organise your work and work area professionally

Essential Skills & Behaviours

• Proven operational knowledge, skills and experience of serving in a first-class restaurant & bar
  operations
• Excellent interpersonal skills and ability to communicate effectively with customers, clients and
  employees at all levels
• Achieve set, standards and operate to performance criteria; for example, health and safety,
  hygiene
• Ability to tell customers about specials
• Ability to remember food and drink specials in situations where big and complicated orders
  happen
• A good memory to help remember various kinds of orders
• A good stamina and ability to stand for long hours while serving customers
• Being a team player is essential

Please send CVs and enquiries to Erin Johnson on erin.johnson@dundeecity.gov.uk